Customers outside the UK
We are currently experiencing considerable shipping delays with our courier service. We are using other couriers but they are sometimes more expensive and we are trying to find the balance between speed and economy so please bear with us. As a result, we have had to increase our set shipping rates. If we can reduce this cost, we will issue a refund.
Please be aware that when you receive your parcel you may be charged tax, customs duties and handling fees in your country. We have no control over this so it is solely your responsibility. We hope this may improve once trade agreements are in place.
Please can we ask you to provide your VAT/EIRO/Tax ID Number ( even if you have done so previously) for the extra customs information now required so as not to delay things further.